Donor Relations Administrator

The position is advertised on the following sites:

• SEEK https://www.seek.co.nz/job/51115299?_ga=2.245473414.380936681.1607307810-328250123.1580356091
• Do Good Jobs https://dogoodjobs.co.nz/jobs/donor-relations-administrator/
• McLaren https://mclaren.co.nz/vacancies/
• ICHC Website (the vacancy will be posted soon on www.ichc.org.nz )

Location - National Office, Wellington

Nature of role - Permanent – 0.6 FTE

Purpose of Role -To assist with coordination of ICHC donor relationships and associated administrative tasks, including maintaining our donor database and coordinating grant applications.

The Interchurch Council for Hospital Chaplaincy (ICHC) was established by a group of churches to provide hospital chaplaincy across Aotearoa New Zealand.
We are committed to promoting, maintaining and developing, relevant, flexible, and competent Chaplaincy services within the Aotearoa New Zealand healthcare environment. The primary purpose of our ministry is to foster good health through excellence in pastoral care. Our mission is to collaborate with the Ministry of Health, Hospitals, Churches and community ethnic/religious groups to show compassion and pastoral care that fuels hope, healing and serenity amid suffering.
Our Chaplains work alongside other healthcare professionals in the hospital setting.
We are committed to the principles of partnership expressed in the Treaty of Waitangi. Spiritual care and support are provided by Chaplains in the most appropriate way for all healthcare clients, regardless of religious denomination, faith-orientation, beliefs, ethnicity, gender, or sexual orientation. Clients are at liberty to access the spiritual care of their choice. Our Chaplains’ role is to coordinate that process, as well as providing pastoral care themselves.

Reporting line - Reports to the National Office Manager

Direct reports - None

Collaborative relationships - 

• CEO
• National Office Administration team
• Regional Managers
• Various ICHC stakeholders
• ICHC Board members

Functions and responsibilities (key activities, tasks and outcomes to be achieved)

1. Donor relations
To assist with the coordination of donor relations by ensuring:
• timely communications with our donors
• accurate information is entered into our database
• donor details are kept up to date
• processing receipts as required, including F/YE receipts
• preparing donor reports, as required

• maintaining any donor related resources
• Recruitment of new donors
• Monthly reconciliation of donor bank account
o Working with the Finance Administrator for the reconciliation of Xero and Infoodle
o Follow up any discrepancies
• Process Credit Card donations

2. Grant applications
• Researching relevant grant opportunities
• Compiling relevant information, to make grant applications
• Work with the National Office Manager to set a timetable for grant applications
• Ensure grant applications are completed in a timely manner, with all relevant information included in each grant application
• Liaise with the Finance Administrator – inform them of successful grant applications
• Liaise with Regional Managers, Local Administrators and LCC’s regarding Grant application opportunities and coordination of applications

3. Other duties
• Assist Finance Administrator
• Assist National Office Manager with reporting information and other tasks as requested

Attributes
• Motivated by personal Christian belief
• A willingness to mirror and accurately represent the beliefs, vision and goals of ICHC.
• Confident clear communicator
• Enthusiastic and Organised
• Ability to balance a number of tasks and meet objectives
• Consistent team player
• Proactive self-starter and manages time to best advantage
• Competent administrator
Key job requirements
Qualifications and Experience
• Experience processing and managing donor / customer relations and CRM software [Essential] (Experience with Infoodle &/or Fundraiser Suite desirable)
• Experience with making grant applications [desirable]
• Natural ability to network and build rapport including an excellent phone manner
• Strong verbal and written communication skills
• Strong MS Office Suite skills

Ngan Nguyen

04 499 1069

11/12/2020

10/01/2021